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Overview

Use the Voice Cloning feature to create a personalized voice for your AI Call Agents.
You can upload an audio file or record your own voice.
Once cloned, voices can be assigned to any agent.

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Steps

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1. Create a New Voice Clone

  1. Go to Voice Cloning in your dashboard.
  2. Fill in the following fields:
    • Voice Name — Internal name to identify the voice.
    • Description — Optional, for notes or context.
    • Language — Select the spoken language of the sample.
    • Gender — Male or Female.
  3. Provide a voice sample:
    • Upload Audio — Select a file from your device (max 4 MB).
    • Record Voice — Record directly in the browser.
  4. Sample Requirements:
    • At least 30 seconds of clear audio.
    • No background noise or music.
  5. Click Clone Voice to process.

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2. Manage Cloned Voices

  • Your cloned voices appear in Your Cloned Voices list.
  • Each entry shows:
    • Language
    • Gender
    • Sample duration
    • Description (if added)
  • Use Play Sample to preview.
  • Click the trash icon to delete.

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3. Assign a Cloned Voice to an Agent

  1. Edit your agent.
  2. Go to Step 2 — Voice & Language.
  3. Under Cloned Voices, select the desired voice.
  4. Adjust Audio Speed if needed.
  5. Save changes.

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Tips & Notes

  • Keep one backup clone in case you need to switch voices quickly.
  • Record in a quiet environment for the best quality.
  • Use descriptive names (e.g., “Rafa_ES_Male”) if you manage multiple voices.

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Troubleshooting

Symptom: Clone Voice button is disabled.
Probable Cause: No sample uploaded/recorded or required fields missing.
Solution: Ensure all fields are filled and a valid audio sample is provided. Symptom: Cloned voice sounds distorted.
Probable Cause: Poor recording quality or too much background noise.
Solution: Re-record in a quieter space with a better microphone.