In this section, you’ll learn how to set up or import phone numbers into your Callin.io platform. These numbers are essential for enabling outbound and inbound call capabilities for your AI agents.

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Option 1: Purchase a Number

  1. From the left sidebar, go to Numbers.
  2. Click the Purchase Number button at the top.
  3. A popup will appear where you can:
    • Select your country.
    • Choose the number type: Local Number or Toll-Free Number.
    • Optionally, specify an area code.
  4. Click Search Available Numbers.
  5. Select a number and click Purchase Selected Number.
💡 Monthly pricing is shown before confirming your purchase.

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Option 2: Import from Twilio

  1. Click the Import from Twilio button.
  2. Enter your Twilio Account SID and Twilio Auth Token.
  3. Click Search Twilio Numbers to retrieve and import your existing numbers.
Once added, the numbers will be available for assignment to your agents and campaigns. Configure Numbers Flow