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Overview

Create powerful automations between Callin.io and your favorite tools with n8n.

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Steps

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Step 1: What is n8n and Why Use It with Callin.io?

n8n (pronounced “en-eight-en”) is a workflow automation tool that connects different apps so they work together seamlessly. With Callin.io, this integration lets you: Send call data (caller, agent, duration, recording, etc.) to external apps. Create automations like sending Slack alerts after a call or adding call data to Google Sheets. Trigger outbound calls based on external events, such as a new CRM lead. In short: n8n turns your calls into triggers or actions for any automation flow.

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Step 2: Access the Callin.io Integrations Panel

Log in to your Callin.io account. From the left menu, click Actions. In the dashboard, select the Automation or All Integrations tab. Find the n8n card and click Connect. You’ll be redirected to a login page like this one: Callin.io Integrations

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Step 3: Sign In to Your n8n Account

A new tab will open with the URL n8n.callin.io. Enter your n8n email and password. If you don’t have access yet, contact your Callin.io administrator. Once inside, you’ll see the visual workflow builder of n8n.

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Step 4: Build Your First Automation

Click + New Workflow and add the following nodes: Trigger: Select “Callin.io → New Call” to start the flow when a new call arrives. Action: Add an action such as: “Slack → Send Message” to alert your team. “Google Sheets → Add Row” to log call data. “Webhook → POST” to send data to a custom app. Example: 
{   "Trigger": "Callin.io (New Call)",   "Action": "Google Sheets (Add Row)",   "Fields": ["Number", "Agent", "Duration", "Date"] }

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Step 5: Activate and Test

Save the workflow. Turn it on using the Active toggle. Make a test call from Callin.io and check if your automation works.

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Tips & Notes

  • Custom Variables: Use {{callerName}}, {{callDuration}}, or {{agentEmail}} to personalize your flows.
  • Conditional Logic: Add IF or Switch nodes for more complex automations.
  • Chained Flows: Combine Callin.io with CRMs and messaging tools in one continuous process.

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Troubleshooting

Symptom: “Not Connected” error
Likely Cause: Check your n8n credentials and integration permissions. Symptom: Flow not running
Likely Cause: Ensure the workflow is Active in n8n. Symptom: Missing data
Likely Cause: Verify that all Callin.io fields are properly mapped.

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Final Note

Connecting Callin.io with n8n unlocks a world of smart automation.
Start small—like sending a Slack message after each call—and soon you’ll see how n8n turns Callin.io into an intelligent automation hub.